TWO MEN AND A TRUCK Moving Reviews

Unedited reviews from REAL customers of TWO MEN AND A TRUCK® Cleveland. If you like what you hear, please request a free moving quote.

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Overall, TWO MEN AND A TRUCK® - Cleveland Movers has a 4.5 rating.
Based on 2516 reviews.
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by kevin from Berea on
My moving team consisted of Dan, Phil, and I unfortunately forgot the other gentlemen's names. These guys worked their asses off, and were nothing but consumate professionals the entire time. I will specifically request this team should I have the need to move again. It was an excellent experience from beginning to end!
by Kathy from Brook Park on
Because your moving service was such a good experience - I will be using you again in the near future. Thank you!
by Alexa from Willoughby Hill on
Your company and your employees are terrific to work with. They are very hard working.
by Lauren from Chagrin Falls on
What a fantastic crew of movers! We had an outstanding experience. The movers were courteous, professional, hardworking, great guys! We will highly recommend your company.
by Laura from Rocky River on
The guys were excellent!
by Nate from Middleburg Heights on
Jason and Tim were great, thanks for everything!
by Jennifer from Lakewood on
The men that moved our furniture were so efficient and friendly. Hoping not to have to move again, but if we do we will be sure to contact your company again.
by Carla from Willoughby on
you need to send someone out to see the move and if it will take more than 2 men because we need 2men for our move!!!!!!!!
by Laura from Cleveland on
Please have someone call me. I have a broken item. It took more than twice as long as I was told it would and they didnt move all if my things. I had to make many more trips the following day. Was a nightmare.
by Arnie from Wickliffe on
Terrible experience. Threatened in front of my
Client to call police.
We're still looking into suing the company
by Allen from Parma on
I was very pleased with the crew, with their courtesy, with their willingness to do what we asked, and with the fact that they worked eagerly, professionally, carefully and efficiently. The three men (we had a piano among our belongings, that needed to be moved down a small flight of stairs, thus requiring an extra set of hands) served us and your company well.
by Bonnie from Chesterland on
THey did a great job.
by Melinda from Rocky River on
I was very impressed with the professionalism of the movers. The were very mannerly, educated and a pleasure to work with.
by Julie from Cleveland Heights on
Thank you for a quick and easy move!
by Scott from Braodview Hts on
Awesome experience again (4th time using your service)
by Bonnie from Beachwood on
Would use them again. We were a very small move and did not require boxes
by Carol from Parma on
We have used your company before and everything was good!
Thank you.
by Bill from Brunswick on
Matt and rich were great. Give them a raise
by Lindsay from Fairview Park on
Excellent service, as always!
by Dianne from Avon Lake on
The crew was wonderful, polite and provided great care and service of our belongings.
by Angie from Willoughby on
Both of the young men were professional and hard-working. They wasted no time and were respectful of us and our property on a very rainy day.
by Jill from Fairview Park on
The guys were awesome! Dan, Jason, and Phil were professional and executed the move in a timely manner. They went above and beyond in helping the move go smoothly. I would highly recommend this company especially if the movers were the same as the guys mentioned. Please let them know they were great. Thank your entire team from scheduling on to follow up service.
by Brad from Avon Lake on
I have used your services in a prior move and was very satisfied, but this time around was absolutely terrible. I have already spoken to the local office that handled the move, but if you would like to discuss this further I would be happy to do so. The three guys that came out were pretty unprofessional, only stayed for 2 hours when I hired them for 4, said they would come back later that day or tomorrow, but needed to pay them under the table, caused considerable damage to our basement walls, didn't put most things where I asked them to and watched cartoons with my kids for 15 minutes in the new home while I was back working in our old home.

All in all a very poor performance on just about every aspect of the move.

My cell phone is 440 714 1488 or my email is bradfairfield@gmail.com if you would like to discuss this further. Thank you, Brad Fairfield
by Jim from Mayfield on
The movers were very nice and worked hard. They did not waste a second. As soon as they arrived, one guy had me sign a paper while the other 2 started moving the items. I was quoted 3 hours and they got the job done in 2 hours. I was able to move small light objects so I hired 2 men and a truck to move the heavy objects.
by Sema from Cleveland Hts on
The person who came out for the estimate, Mike Peterson, was accurate and knowledgable. The specific crew he assigned was awesome, careful, and quick to problem solve last minute delimmas that came out during the move. They were courteous and friendly and professional. I would highly recommend this specific crew to anyone because they made this stressful move easier to deal with!!
by Thomas from Garfield Hts on
Dear friends,

I recently had two moves and Two Men and a Truck did both moves. They were excellent - clear about when they were coming, arrived on time, gave good service, were pleasant and very helpful - going beyond the basic service.

Thanks for asking.

Thomas O'Donnell
400 Center Road
Bedford OH 44146
by John from North Olmsted on
This was a very small job. I used Two Men and a Truck to move my company in 1998. That was a good experience. So when I need a small job, I called as well.
by Nadette from North Olmsted on
All three movers were VERY nice and polite young men. They did a great job, but need to pay more attention to "fragile" marked boxes. I observed the "fragile" marked boxes sideways or upside down on the dolly. Upon unpacking those boxes, I found my broken wine carafe and 4 broken wine glasses beyond repair.
by Rosa from South Euclid on
Jessse and Sean were excellent and would request them again. Very professional and caring about our furniture. Have already referred others to you.
by Joyce from Cleveland on
Excellent
Used before
Fair price
Men were quick, courteous, and careful
by Alberta from Cleveland on
For the most part, the men that moved my furniture and belongings were efficient and courteous. The younger man after being there for a little while made a comment that they couldn't go over 5 hours. That made me nervous. Steve was kind and said I may need help packing,and if I did, they would go over time, but added they were there to help me. Then, glass was removed from my living room tables and I heard someone say they had to be wrapped up. Another one of the guys started wrapping up the glass in the quilted pads, and when the younger guy walked by, he said something like "not like that". So - there was some confusion in some of the matters. All-in-all, things went pretty well.
by Tom from Lyndhurst on
Excellent service...went above and beyond to make things fit into the new house that would have been easier to not attempt.
by Scott from Hinkley on
Keep up the great work. Will use you again when we move in 8 months
by Nancy from Geneva on
The three who moved my mother were very nice to her . We really did appreciate their kindness.
by James from Westlake on
The movers did an excellent job! They were very professional and hard-working.
by Patty from Mentor on
The guys were extremely helpful, courteous and professional.
by Bob from Shaker Hts on
The crew we had were hard working , extremely helpful , courteous , and a joy to work with . Thank you
by Thomas from Garfield Hts on
Great Job!
I will highly recommend Two men and a Truck to friends and aquaintances.
I used your company for two moves within one week. I found the entire group to be helpful, going the extra mile and pleasant.
Thomas O'Donnell
by Christin from Columbia Station on
The movers were friendly, efficient and helpful, but they scratched my prized china cabinet. I'm still waiting to hear back regarding the damage.
by Richard from Cleveland on
We were extremely satisfied!!!
by Greg from Avon on
Thanks for a great move. I needed to move twice within a few months and your guys did an awesome job. I could not be more pleased. Thank you. Greg
by Zak from Lakewood on
They did a great job and I will be using your company again.
by Joshua from Berea on
Al, Bill and Lewis were fantastic! They weren't just movers, they thought through the actual move. They did the packing for us and they had excellent questions for me as they packed. For example, Al asked if I wanted to keep the main shower curtain up, instead of packing it, so I could take a showing in the morning after when the house was empty. What a great forward thinking question!

I also appreciate the skill set. I really can't believe they packed the whole house AND loaded it on the truck in the same day. That would take my friends and I 2 full days to do.

I have a couple of humble suggestions:

1) a cheat sheet of what to do before the move (especially when your service is packing the customer up). For example, "put aside a gym bag with clothes and soap" and/or "if you are staying in the house the night, make sure you have an air mattress to sleep on". etc etc.

2) provide a bit better of a timeline ahead of time. it was hard to know what was going on at what time and what time to expect arrival times and such. of course the guys communicated, but it would be nice to have a mini 'project plan' ahead of time.

overall, great work!
by Monica from Cleveland on
We were completely satisfied with the services from Two Men & A Truck. The office staff & the movers well all professional. I will continue to recommend your company to everyone! Thank you for a job well done!!
by Barb from Wickliffe on
The gentlemen that moves my belongings were the utmost professionals. Careful and courteous. It was my pleasure to work with them on the move.
by Angela from Cleveland on
My three movers were amazing!! I had previously used a small business company about 2 years ago for a move and it was a horrible experience. I was hesitant to pay for movers again, but I was in a position that I didn't have a choice. These three guys were unbelievable, they were fast and efficient, respectful and friendly. I will request them specifically the next time I need a mover, and recommend then to friends. They were well worth the money- big, big thanks to Eric, John, and Luis!!!
by Tim from North Royalton on
Gary and Jesse were great. Friendly, helpful respectful. They took the job very seriously.
Great crew. You are lucky to have them.
by Mel from Geneva on
The two employes were very pleasant to deal with. They did a fine job and appeared to be very motivated. I was surprized at how fast they got my things loaded.

Mel Sury
by Justin from Parma on
The two gentlemen who helped me move were very quick, efficient and respectful of my property.
by Karen from North Olmsted on
The movers were very young and didn't take their time in moving my furniture. My sofa cushion was ripped and the bottom was torn when they snagged it on the door. There is also damage to my walls. This damage was not noticed until the sofa was cleaned. It seemed like the movers used force rather than finesse to get the furniture through tight spaces. They also removed doors at my old home and did not put them back on taking the door pins with them resulting in us aving to run to Home Depot to purchase pins. Just another inconvenience during a very hectic time.
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